FAQ
How Can We Help You..
1. How do I know the product is compatible with my current setup?
We provide detailed technical specifications and compatibility charts on every product page. If you’re unsure, click our “Chat with an Expert” button for a real-time compatibility check
2. What kind of warranty comes with my electronics?
All our products come with a standard 12-month manufacturer warranty. For extra peace of mind, we offer extended protection plans that cover accidental damage.
3. Are your products brand new or refurbished?
We primarily sell 100% factory-new items. Any “Open Box” or “Certified Refurbished” items are clearly labeled and undergo a 20-point quality inspection before being listed.
4. Do you offer discounts for first-time buyers?
Yes! Sign up for our newsletter to receive an immediate 10% discount code for your first order and stay updated on flash sales
5. Can I get a custom quote for bulk or corporate orders?
Absolutely. For orders of 5 units or more, please visit our Bulk Inquiry Page or email our sales team for a personalized quote within 24 hours.
6. Is there a way to be notified when an out-of-stock item returns?
Yes, simply click the “Notify Me” button on any out-of-stock product page, and we’ll email you the moment it’s back in our warehouse
7. How long will it take to receive my order?
Standard shipping typically takes 3–5 business days. You will receive a tracking link via email as soon as your order leaves our facility.
8. What are the shipping costs?
We offer Free Standard Shipping on all orders over $X. For smaller orders, shipping is calculated at checkout with no hidden handling fees.
9. What is your return policy for electronics?
We offer a “no-hassle” 30-day return policy. If you aren’t satisfied, you can return your item in its original packaging for a full refund or exchange.
10. Is it safe to use my credit card on your site?
Yes, we use 256-bit SSL encryption to protect your data. We never store your full credit card details and offer secure payments via PayPal, Apple Pay, and major credit cards.
11. How can I contact customer support if I have a problem?
Our team is available via Live Chat (9 AM – 6 PM), or you can reach us at support@aarielectronics.com
12. Can I get product details before ordering?
Yes sure. Product images and detail is also present on website.
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